aq222 Terms & Conditions — Please Read Before You Play

Key Terms at a Glance

The sections below constitute the complete legal agreement. The following cards highlight the most important points for players in Bangladesh:

1Acceptance of Terms

By accessing, registering with, or using aq222 in any capacity, you acknowledge that you have read, understood and agree to be bound by these Terms & Conditions in their entirety, together with any additional policies incorporated by reference, including the Privacy Policy, Responsible Gaming Policy and any specific bonus or promotion terms.

If you do not accept these Terms & Conditions, you must not use aq222. We reserve the right to modify these terms at any time. Continued use of the platform following notification of any change constitutes acceptance of the revised terms. It is your responsibility to review these terms periodically.

2Eligibility

To register and maintain an account with aq222, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 21 years of age. aq222 does not permit persons under 21 to register, deposit, wager or claim any promotional offer.
• You must be acting in your own personal capacity as an individual, not on behalf of a third party, company or other legal entity.
• You must not be a current employee, contractor, director, officer or agent of aq222 or any of its associated companies, affiliates or game providers.
• You must not be using a VPN, proxy service or any other method to disguise your true location or identity for the purpose of circumventing eligibility restrictions.

aq222 reserves the right to request documentary proof of age and identity from any account holder at any time. Failure to provide satisfactory verification within the timeframe specified may result in account suspension and any pending withdrawals being placed on hold until verification is complete.

3Account Registration and Management

Each individual is permitted to hold one account only on aq222. Opening multiple accounts, whether under the same name, different names, different email addresses or different mobile numbers, is strictly prohibited and constitutes a material breach of these Terms & Conditions.

Accurate Information

You are required to provide accurate, complete and current information during registration and to update that information promptly if it changes. aq222 is not liable for any consequences arising from your failure to maintain accurate account details. All information provided is subject to verification prior to any withdrawal being processed.

Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your password and mobile number. You must not share your login credentials with any other person. You agree to notify aq222 immediately upon becoming aware of any unauthorised access to or use of your account. aq222 will not be liable for any loss or damage arising from your failure to comply with this obligation. Specifically:

• You must not permit any minor to access your account under any circumstances.
• You must log out of your account after each session, particularly when using a shared or public device.
• aq222 may suspend or terminate an account at any time if it suspects that account security has been compromised.

4Deposits and Withdrawals

All financial transactions on aq222 are conducted in Bangladeshi Taka (BDT). aq222 supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa and Mastercard. The minimum deposit amount and minimum withdrawal amount are displayed in the cashier section of your account at the time of transaction and may be subject to change without prior notice.

Deposit Policy

Deposits are credited to your aq222 BDT wallet following successful confirmation from the payment provider. aq222 is not responsible for delays caused by network issues, the payment provider's processing times, or any technical interruption outside the platform's control. You must only deposit funds that belong to you and that have been obtained through lawful means. Deposits made using payment methods not registered in your own name may be declined or held pending verification.

Withdrawal Policy

Withdrawal requests are subject to identity and payment verification before processing. aq222 reserves the right to request documentary evidence to confirm the identity of the account holder and the source of funds prior to approving any withdrawal. The following conditions apply to all withdrawals:

• Withdrawals will only be processed to the same payment method used for the original deposit where technically possible.
• Any active bonus funds that have not met the stated wagering requirement will be forfeited at the time of a withdrawal request.
• aq222 may impose withdrawal limits per transaction, per day or per month. Current limits are displayed in the cashier section of the platform.

5Bonuses and Promotions

aq222 offers various bonuses and promotional offers to new and existing players. All bonuses are discretionary and subject to the specific terms and conditions stated at the time of the offer. In the event of any conflict between these general Terms & Conditions and the specific terms of a promotion, the specific promotion terms shall prevail.

The following general bonus rules apply across all aq222 promotions unless a specific promotion's terms state otherwise:

• Bonus funds are separate from real-money funds. Bonus funds are subject to wagering requirements before they can be converted to withdrawable real-money balance.
• aq222 reserves the right to withdraw, void or alter any bonus or promotion at any time if it suspects abuse, technical exploitation or collusion by any player or group of players.
• Bonuses are issued per eligible player and per household. aq222 considers players sharing the same IP address, device or payment method as members of the same household for bonus eligibility purposes.
• Bonuses have an expiry period stated at the time of issuance. Any unwagered bonus funds remaining after expiry will be automatically removed from the account without compensation.

6Gameplay and Fair Play

All games available on aq222 are provided by licensed third-party game studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi and other internationally recognised providers. Game outcomes are determined by certified Random Number Generator (RNG) systems or by live dealer procedures, as applicable. aq222 does not control game outcomes and is not responsible for the results of any individual gaming session.

The following conduct is prohibited on aq222 and constitutes a material breach of these Terms & Conditions:

• Using any software, algorithm, bot or automated system to assist in placing bets, predicting outcomes or otherwise interact with the platform in a way not intended for human users.
• Colluding with other players or third parties to manipulate game results, exploit bonus structures or engage in chip dumping or money laundering through any gaming activity on the platform.
• Exploiting technical errors, software bugs or game malfunctions to obtain winnings not otherwise achievable under normal gameplay conditions. Any winnings obtained through such exploitation will be voided.

7Responsible Gaming

aq222 is committed to promoting responsible gaming practices. Gambling is intended as a form of entertainment for adults aged 21 and above. aq222 provides tools including deposit limits, session time limits, cooling-off periods and self-exclusion to all registered players. These tools can be activated at any time through the account settings section. Players are encouraged to use these tools proactively to maintain control of their gaming activity.

If you believe that your gambling is becoming problematic, we encourage you to visit our Responsible Gaming page, use the self-exclusion tool available in your account, or contact the aq222 support team at any time. aq222 will act on all self-exclusion requests promptly. During any self-exclusion period, you will not be able to make deposits, place bets or claim bonuses, and aq222 will use reasonable efforts to prevent marketing communications from reaching you.

8Intellectual Property

All content on aq222, including but not limited to the website design, graphics, text, logos, software, game interfaces, promotional materials and data compilations, is the property of aq222 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, transmit or commercially exploit any content from aq222 without prior written permission.

9Limitation of Liability

To the fullest extent permitted by applicable law, aq222 and its directors, officers, employees, affiliates and service providers shall not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, loss of data, loss of goodwill, service interruption, computer damage or system failure, arising out of or in connection with your use of, or inability to use, aq222 or its services.

aq222 makes no warranty, express or implied, that the platform will be uninterrupted, error-free, secure or free from viruses or other harmful components. The platform and all content are provided on an 'as is' and 'as available' basis. Your use of aq222 is entirely at your own risk. Nothing in these Terms & Conditions shall exclude or limit liability for death or personal injury caused by negligence, fraud or any other matter that cannot be excluded or limited by law.

10Account Suspension and Termination

aq222 reserves the right to suspend, restrict or permanently close any account at its sole discretion, with or without prior notice, if any of the following circumstances apply:

• You have provided false, inaccurate or misleading information during registration or at any subsequent point, including false age or identity documentation.
• You have breached any provision of these Terms & Conditions, including engaging in prohibited gameplay conduct, opening duplicate accounts, or abusing the bonus system.
• aq222 is required to do so in order to comply with applicable law, a regulatory requirement, court order or other lawful direction from a competent authority.

11Amendments to These Terms

aq222 reserves the right to amend, update or replace these Terms & Conditions at any time. Where a material change is made, aq222 will endeavour to provide reasonable notice by posting an updated version of the Terms & Conditions on the platform with a revised effective date. Your continued use of aq222 following the posting of any changes constitutes acceptance of those changes. If you do not agree to the amended terms, you must discontinue use of the platform immediately and may request closure of your account.

12Contact and Support

If you have any questions, concerns or complaints regarding these Terms & Conditions or the operation of aq222, you may contact our customer support team at any time. Our support team is available 24 hours a day, 7 days a week. Contact details are displayed in the support section of the platform. For general enquiries you may also write to us at the email address shown in the footer of this website.

aq222 is committed to resolving all complaints fairly and efficiently. If your complaint is not resolved to your satisfaction by the first-line support team, you may escalate the matter by requesting a formal review. aq222 aims to acknowledge all formal complaints within 48 hours and to provide a final written response within 14 working days of receipt.